【Ticket Exchange, Donation or Refund for Swan Lake】
As the Swan Lake performances on 27 October at 2:30pm and 7:30pm were terminated/cancelled, ticket holders may choose one of the below options:
1. Exchange the tickets for another show of Swan Lake (2-3 Nov 2019). Please complete this form (http://bit.ly/hkbswanlakeform) and return it to us by email (email@example.com), fax (+852 2572 8035) or in person (Address: Ground Floor, 60 Blue Pool Road, Happy Valley, Hong Kong, Office Hours: Mon-Fri 9am-6pm) by 30 October 2019 (Wed) at 6pm. Please keep the original tickets and we will confirm your exchanged tickets shortly.
You may also exchange the tickets for FANCL Proudly Presents The Nutcracker (21 – 29 Dec 2019) or Van Cleef & Arpels Proudly Presents Balanchine’s Jewels (20 – 22 Mar 2020). Please complete this form (http://bit.ly/hkbswanlakeform) and return it to us along with the original tickets by 15 November 2019 (Fri) at 6pm.
2. Donate the tickets. We warmly invite you to donate the tickets to our Student Ticket Fund for providing half-priced tickets for 17,000+ full-time students annually. Under the Government’s Art Development Matching Grants Pilot Scheme, your donations will double both in size and impact, fueling our work in enriching Hong Kong’s cultural life! Please complete the form (http://bit.ly/hkbswanlakeform) for donation.
3. Apply for a refund. Please complete this form (http://bit.ly/hkbswanlakeform) and return it to us along with the original tickets by 15 November 2019 (Fri) at 6pm. .
If you have enquiries, please contact us at firstname.lastname@example.org or at (852) 2105 9724. Thank you for your support.